Postident in Germany (FAQ, Accepted Documents)
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Postident is a service of Deutsche Post (German Post) to allow business like online banks or mobile phone operators to identify you. It can be done by one of these ways:
- video chat
- photo upload
- online ID function of German ID card or electronic residence permit
- visit in an office of Deutsche Post
Most commonly, "Postident" is used for visiting a post office.
Questions & Answers
How does Postident work with a post office visit?
- The company that wants to identify you sends you a Postident coupon. Either by e-mail or you can download it.
- You print out the Postident coupon. If cannot print it, you can also use the Postident app[1] (Android, iOS)
- You go to a post office and show the Postident coupon.
Which documents & passports are accepted for Postident in a post office?
Documents must contain a photo and a machine-readable zone (MRZ).[2] Here is a list of accepted documents (PDF).
See also
- POSTIDENT identity checks, official website by deutschepost.de